Customer Services

Our aim is to provide a first class customer service experience. We want you to be completely happy with the service you receive, whilst offering quality products at a competitive price. We plan many months in advance to provide good stock levels to meet demand year-round, providing outfitting for all pupils regardless of size. Occasionally, in peak periods, orders can take a little longer.
If you need help Tel Customer Service Team: customerservices@oceanicapparel.com
Returns: call Customer Services before returning items.

• Customization
  We can create a mock up design for your approval before the order is placed and before production begins.
  A word about our lettering capabilities:
  • We use only the finest quality inks, threads and twill.
  • We specialize in “athletic” lettering. We know the look that you want.
  • Player names may be screen-printed or tackle twill sewn on the fabric.
  • All of our lettering is permanent.
  • Our lettering is held to the same strict standards as our uniforms.
• Graphics
  We have developed a Draft Board with a wide variety of uniform templates for you to choose from on our website so that you can build and design your own uniforms. If, however, you have a specific design that is in picture or jpeg format, we can customize your uniforms the way you want them.
  Should you require graphic design services for the creation of special logo or artwork, we have a number of graphic designers that you can work with, who can implement your ideas in a creative manner yet providing a professional look at a very reasonable cost.
• Screen-Printing
  A method of printing comparable to using a stencil. The background design is painted on the screen with printing paste and the dye is printed through the exposed fabric. Different colors require separate screens.
• Embroidery
  Depending on difficulty, we embroider logo designs manually or digitally. There are minimal fees for each logo design as well as computer disk set up.
• Tackle twill
  For most of our uniforms, we use twill material for letters and numbers. These are cut and sewn directly onto garments with a zigzag tack down border. Tackle twill lettering and designs are produced using the heaviest, most colorfast twill (the same twill used by Major Leagues) and all lettering and designs are cut in-house. With this capability we have the potential to produce tackle twill designs in almost the same unlimited variety as in screen-printing and embroidery.
• Appealing
  Appealing designs are created by combining tackle twill and embroidery. Your design is created from tackle twill which is highlighted and/or attached to the garment by stitching with our embroidery machine. The result is a high end, custom made Product that produces a clean and professional look.

Ready Wear Uniforms